Refund Policy
Effective Date: 26-02-2025
Introduction
At CyberSolinDev, we strive to provide the best services possible. However, we understand that there may be situations where a refund is necessary. Please review our refund policy below.
Eligibility for Refunds
- Refund Request Window: 1 day from purchase
- Eligible Purchases: Only purchases made directly through CyberSolinDev
- Non-Eligible Services:
- Services that have been fully rendered
- Digital products that have been downloaded
Work Phases and Payment Structure
- Payment Process: Charges for each phase must be paid before proceeding to the next phase
- Refund Policy: Once a phase is completed and accepted by the client, no refunds will be provided
- Additional Work: Changes or extra work after phase acceptance may require new agreements and additional charges
Refund Process
- Request Method: Contact developers@cybersolin.com with order details
- Review Time: 3 business days
- Refund Processing Time: 7 business days
- Refund Method: Refunds will be processed to the original payment method
Non-Refundable Items
- Subscription fees after the trial period ends
- Services already rendered or completed
- Any fees associated with third-party services or integrations
Late or Missing Refunds
- Initial Steps: Check with your bank or payment provider
- Further Assistance: Contact developers@cybersolin.com
Policy Changes
- Right to Modify: CyberSolinDev reserves the right to modify this refund policy at any time
- Update Notification: Updates will be posted on this page with an effective date
Contact Information
developers@cybersolin.com
Closing Statement
Thank you for choosing CyberSolinDev!