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Refund Policy

Effective Date: 26-02-2025

Introduction

At CyberSolinDev, we strive to provide the best services possible. However, we understand that there may be situations where a refund is necessary. Please review our refund policy below.

Eligibility for Refunds

  • Refund Request Window: 1 day from purchase
  • Eligible Purchases: Only purchases made directly through CyberSolinDev
  • Non-Eligible Services:
    • Services that have been fully rendered
    • Digital products that have been downloaded

Work Phases and Payment Structure

  • Payment Process: Charges for each phase must be paid before proceeding to the next phase
  • Refund Policy: Once a phase is completed and accepted by the client, no refunds will be provided
  • Additional Work: Changes or extra work after phase acceptance may require new agreements and additional charges

Refund Process

  • Request Method: Contact developers@cybersolin.com with order details
  • Review Time: 3 business days
  • Refund Processing Time: 7 business days
  • Refund Method: Refunds will be processed to the original payment method

Non-Refundable Items

  • Subscription fees after the trial period ends
  • Services already rendered or completed
  • Any fees associated with third-party services or integrations

Late or Missing Refunds

  • Initial Steps: Check with your bank or payment provider
  • Further Assistance: Contact developers@cybersolin.com

Policy Changes

  • Right to Modify: CyberSolinDev reserves the right to modify this refund policy at any time
  • Update Notification: Updates will be posted on this page with an effective date

Contact Information

developers@cybersolin.com

Closing Statement

Thank you for choosing CyberSolinDev!